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Charles Nyamai

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Charles Nyamai

COMPLEX MANAGER at IKL


• Offer a 7-year background in management,supply chain management and controls, with experience ranging from procurement management, business operations, financial and stock controls.
• Additional cross-training and experience in diverse areas of business operations including staff training and direction, software training, operational and sales analyzing.
• Effectively identify, develop and execute strategies to boost productivity, efficiency and quality
• Dynamic organization, project planning, time management and multitasking abilities
• Actively facilitate and contribute to collaborative team environments and welcome increasing responsibilities as well as opportunities for professional development
• Adeptly acquire, and apply new skills and knowledge toward supporting company goals due to, my excellent interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relation ships

Contact details

M: +254728338847


Business Address

Uganda House, Nairobi, Kenya

Professional details

Current Position(s)

COMPLEX MANAGER | IKL
Nairobi, Kenya | 2013 - present

Travel, Tourism and Hospitality

-Primary responsibility for the overall operations functions for the Complex, with focus on consistency, quality, and compliance with Firm policies and procedures
-Work to create a competitive service advantage
-Facilitate and oversee resolution of operational and service issues across the Complex
-Coordinate operational and client service support across the Complex
-Act as liaison between the Complex and various departments within the Firm as necessary
-Coordinate the resolution of client operational inquiries and complaints within the Complex
-Conduct periodic meetings to communicate policies and procedures; share best practices and promote teamwork within Complex
-Identify and coordinate customer service and professional development training opportunities which are consistent with the Firm’s mission in order to support and drive strategic Firm initiatives
-Ensure compliance with Firm policies and procedures from an operations and service perspective/ including labor and wage laws
-Ensure appropriate operational coverage is maintained at all times across the Complex
-Develop and manage Complex Service Personnel from a performance standpoint
-Identifies key talent in the complex, positions and develops that talent and encourages those individuals to improve their skills and develop their careers
-Conducts performance reviews and identifies developmental needs for all non-sales staff
-Work closely with Human Resources staff on any Human Resources issues related to service and operations
-Oversees overall cost management to enhance profitability
-Help manage service risk within the Complex
-Recommend other policy and procedural guidelines when necessary
-Ensures that approvals are handled appropriately
-budget and expense control and coordination
-maintain acceptable levels of client service throughout the complex and branches
-enforce complex and branch operational policies and procedures


Previous Position(s)

Supply chain officer | ASHNIL HOTELS LTD
2011 - 2013

Consumer Goods, Fashion and Retail

• Coordinating and monitoring entire tender process to ensure smooth operation and laid down procedures are adhered to.
• Receiving the quotations/bid and preparing analysis of the same.
• Process purchase orders, submitting them for obligation and dispatching them to vendors
• Close liaison with user departments in order to obtain best quality and prices
• Negotiating best prices to ensure value for money.
• Ensure and audit from time to time that official orders have been issued for all goods received.
• Ensures that the 10,20 and 30 day reports and stocks are carried out timorously and accurately
• Ensures that production is costed at regular intervals
• Agree with production the correct portion control in food
• Ensure that all beverage items required are available
• Ensure that the system of issues to user departments is carried out correctly
• Ensure that stocks are held within the company objective
• Balance purchases with the creditors clerk at the end of each month
• Provide sales analysis of items from revenue points on a monthly basis
• Provide feasibility studies on revenue centers i.e. break even charts
• Ensure that the goods receiving bay operates efficiently
• Ensure standard stocks of operating equipment to outlets
• Ensure that requisitions and systems regarding operating equipment are carried out
• Providing assistance and guidance to all staff under me
• Ensure that all month end reports are on the Financial Controller’s desk by 3rd working day after month end close
• Produce a monthly stock control report
• Updating prices of items when necessary Ensuring that audits are carried out on the point of sale terminals
• Produce job description for all my staff


Purchasing and stores officer | ATUA ENKOP AFRICA
2009 - 2011

Consumer Goods, Fashion and Retail

• Coordinating and monitoring entire tender process to ensure smooth operation and laid down procedures are adhered to.
• Negotiating best prices to ensure value for money.
• Ensure that stocks are held within the company objective
• Balance purchases with the creditors clerk at the end of each month Provide sales analysis of items by restaurants on a monthly basis
• Provide feasibility studies on revenue centers i.e. break even charts
• Ensure that the goods receiving bay operates efficiently Ensure standard stocks of operating equipment to outlets
• Ensure that requisitions and systems regarding operating equipment are carried out
• Establish issue times for all stores
• Providing assistance and guidance to all staff under me
• Ensure that all month end reports are on the Financial Controller’s desk by 3rd working day after month end close
• Produce a monthly stock control report
• Updating prices of items when necessary
• Ensuring that audits are carried out on the point of sale terminals


SUPPLIES ASSISTANT | CHELLI AND PEACOCK MANAGEMENT LTD
2008 - 2009

Consumer Goods, Fashion and Retail

Placing orders.
Monitoring of fleet and stock movement.
Coding of stock items and organizational assets.
Stock taking.
Assisting customers where and when required.
Ensuring that customers’ complaints are handled promptly
Respond to queries on the status of requisitions and purchase orders.
Process purchase orders, submitting them for obligation and dispatching them to vendors.
Negotiating best prices to ensure value for money.
Order follow up and filing them in their respective files and cabinets.
Drafting Requests for Quotations (RFQ’s) and Invitations to bid (ITB).
Issuing the RFQ/ITB to the identified suppliers.
Receiving the quotations/bid and preparing the analyses of the same.
Liaise with vendors and requesting offices as necessary.
Tender preparation, opening, evaluation and awarding.
Coordinating and monitoring entire tender process to ensure smooth operation and laid down procedures are adhered to.
Receiving of stock items to the respective stores.


BUYER SUPPLY CHAIN(internship) | Kenya Airways
2008 - 2008

Transportation and Logistics

• Respond to queries on the status of requisitions and purchase orders.
• Process purchase orders, submitting them for obligation and dispatching them to vendors.
• Negotiating best prices to ensure value for money.
• Order follow up and filing them in their respective files and cabinets.
• Drafting Requests for Quotations (RFQ’s) and Invitations to bid (ITB).
• Issuing the RFQ/ITB to the identified suppliers.
• Receiving the quotations/bid and preparing analysis of the same.
• Liaise with vendors and requesting offices as necessary.
• Tender preparation, opening, evaluation and awarding.
• Coordinating and monitoring entire tender process to ensure smooth operation and laid down procedures are adhered to.


WAREHOUSE ASSISTANT | GOLDEN NEO LIFE DIAMITE INTERNATIONAL
2006 - 2007

Consumer Goods, Fashion and Retail

• Stock taking.
• Stock confirmation and arrangement in the warehouse
• Stock batch control (FIFO)first in first out
• Stock dispatching
• Updating stock records in the online system

Educational history

Tertiary

Kenya Institute of Management

2005 - 2007

PURCHASING AND SUPPLIES MANAGEMENT

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