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Godfrey Onyango

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Godfrey Onyango

Call Centre Representative at Direct Channel


Born in Kisumu Kenya

I am a self-motivated, Creative and result oriented professional with excellent interpersonal and communication skills


Web presence

Business Address

Nairobi, Nairobi, Kenya

Professional details

Current Position(s)

Call Cntre Representative | simbatetech
2011 - present

ICT and Telecommunications

Handle incoming and outgoing calls.
Telesales
Billing support.
Booking appointments for sales representatives to visit potential clients.
Closing sales and making plans to gain repeat business.
Contacting lapsed and new customers to introduce and promote product.
Help maintain market lead.
including taking accurate and properly detailed messages.
Doing routine correspondence and prepare written reports.
Updating databases.
Escalating queries on CRM


Previous Position(s)

Administrator | Janeito Computer Centre
2010 - 2011

ICT and Telecommunications

Classroom teacher.
Ordering and making payment to stationery suppliers.
Collecting fee and issuing receipt.
Keeping and maintaining the organizations records.
Work with the management in developing and implementation of the organization development plan.
Keep track on usage of all supplies.


Production Supervisor | Kentainers Ltd.
2007 - 2008

Consumer Goods, Fashion and Retail

Delegating duties to machine operators as directed by production Manager
Supervising daily productions
Keeping daily production records

Educational history

Tertiary

Strathmore University

2012 - 2014

Bachelor of Commerce (B.Com.) - Accounting

JKUAT

2011 - 2011

Business Process and Contact Centre - Business Process Outsorcing

Eregi Teachers College

2008 - 2010

Education

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