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Change Management & Mediation Consultant

Currently resides in: Nairobi, Kenya

Born in Mombasa Kenya

Professional Experience

I possess a combined total of over 10 years’ experience in facilitating Organizational Development through
Change and project management
Work-place conflict mediation and managerial coaching.
Business process re-engineering,
Job analysis and evaluation,
Performance management, and
Recruitment and on-boarding,

This has been in both the public and private sector in East Africa.

To be a global coach of positive and transformational organizational and personal change.

Specialties: Mr. Jackson Githaiga is an experienced Change Management and Mediation Consultant with a strong grounding in Organizational Development best practices.

Contact details

M: +254717551149

Web presence

Business Address

Digo Road, Mombasa, Kenya

Professional details

Current Position(s)

Lead Consultant | Still Waters Change Management & Counselling Centre
2012 - present

Human Resources and Recruitment

1. Lead in business development
2. Lead consulting strategy for change management activities
3. Lead in organizational culture research
4. Lead in training consulting
5. Lead in Psychometric testing and administration
4. Lead in recruitment consulting
5. Lead in Job analysis and evaluation consulting

Change Consultant | Dhanush InfoTech Pty Ltd
2012 - present

ICT and Telecommunications

As a Organizational Development professional, I was delighted to be working as a Change Consultant, in a paradigm shift endeavor for a World Bank Funded ERP re-engineering project (for the Ministry of Finance Kenya.)

As a change champion for the project, the outcome was astoundingly positive.

Post assessment results indicate high commitment to change as reported by 98% of senior public servants who attended change management seminars.

Technical and functional trainers also attributed the over 95% attendance rate for their training, to effective change management.

To achieve this my role was, but not limited to:

•Evaluating the change management programme and activities to meet project objectives.
•Integrating and providing synergy across Departments by administering change management and soft skills training
•Executing project deliverables to schedule, budget and performance goals by regularly evaluating project and stakeholder requirements.
•Executing the projects overall communication strategy and approach to the desired change journey by developing change message, course content with relevant case studies and role plays.
•Ensuring effective stakeholder engagement and management by managing change agent networks
•Measuring the effectiveness of the change management efforts
•Conduct job and task analysis and align learning objectives of the change management process to stakeholder needs.
•Assist in the physical planning and organizing of the change management seminars.

HR and OD Consultant and Trainer | Human Resources Consulting
2009 - present

Consulting and Project Management

As a consultant I was successful in enabling clients experience Organizational Development by:
• Develop winning HR strategy through consensus so as to meet client’s organisational objectives.
• Creating a potential client pool, and making initial contact with prospective client.
• Identifying skill and knowledge gaps using job analysis and Psychometric tools.
• Managing the training functions by drawing training plans for various clients.
• Consolidating training needs from staff performance development reviews.
• Facilitating training courses and conducting change evaluations thereafter.
• Guiding Line managers on change management processes and interpreting policies for employees and Management as per the organisations policies.

Previous Position(s)

Junior Human Resource Consultant | PILA Consultants
2008 - 2008

Human Resources and Recruitment

As a Junior HR Consultant I was under the tutelage of senior consultants, and was able to perform thee following OD functions for clients in the public,NGO and commercial sectors:
• Conduct employee recruitment, and job evaluation and analysis
• Facilitating client’s annual salary review process by actively taking part in the salary survey process.
• Identifying reliable data sources for market salary survey exercise.
• Recommending equitable scoring formats for a salary survey exercises.
• Participating in consensus building for results through collective bargaining process.
• Providing HR departments with accurate information for the Performance Management process.

Psychological Counsellor | Nalika Counselling Services
2004 - 2005

As a Professional Counseling Psychologist, I performed the following functions to help clients experience Personal Development:
• Providing psychotherapeutic counselling sessions to participants.
• Teaching teachers, parents and students on various psychological coping mechanisms.
• Conducting public speaking, Out-door experiential training, needs analysis, and group counselling.
• Report writing and documentation of the client’s treatment and progress.
• Record keeping with confidentiality of client’s records.

Educational history


Mediaton Training Institute International (USA) Inc

2012 - present

Certified Profesional Mediator

Makerere University

2005 - 2010

Master's degree - Industrial and Organizational Psychology

University of Nairobi

2001 - 2005

Bachelor's degree - Counseling Psychology

Uganda Management Institute

Financial Management and Accounting for Non-Financial Managers

Uganda Management Institute

Project Monitoring and Evaluation

Career Compass

Psychometric Testing and Administration


media exposure

Kenya Broadcasting Corpration | 2004

Participant in a Reality show as a SkyDiver

Multichoice | 2007

Participant in Pan-African version of Deal or No Deal Show

who's who Statistics

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